Return & Exchange Policies
Policies are on all invoices.
All returns/exchanges must be completed within 7 days of receiving your order.
The process to return an item is to CONTACT US first within 3 days of your purchase to request a return authorization. Please include the reason for returning your item. You must contact us at firstname.lastname@example.org
To speed up the process please include your order number in your email.
Items returned prior to authorization will not be processed.
Your item(s) must be in its original unused condition to be returned, unless there is a manufacturer defect. The item(s) must be unworn, unwashed, and include all original tags.
Once your return is received and inspected, we will send an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Please keep in mind that we cannot guarantee stock if you are returning for a different size. We do not "hold" any item for exchange.
If you receive approval of return, then your refund will be processed, or a credit will automatically be applied to your credit card or original method of payment.
If your return is not received within 5 business days from the day you received your response from our returns team- you will be charged a 15% restocking fee. No exceptions. After gaining approval to return your items, we will send you the address to send the items.
ONLY three returns allowed within a 6 month period before we will begin to deduct our shipping costs from refund/store credit. PLEASE read sizing information before purchases. If you'd like additional information before purchasing please e-mail us.
Any and ALL Sale items are not eligible for returns or exchanges. SALE Purchases are Final. Due to high shipping costs there are NO returns or Exchanges on any item purchased in conjunction with a Coupon Code or Seasonal Clearance Item(s).
Please make sure your address is correct before checking out, we are not responsible for lost packages that USPS shows DELIVERED.